HELPING BUSINESSES IN GLASGOW GET ONLINE

A domain name is the "address" of your website.  e.g. www.youbusinessname.co.uk.

All our packages have an annual renewal fee that is paid each year in advance.  This covers several renewals your site needs every year, so you don't have to worry about anything expiring.  This includes:

• Hosting - this refers to the space your website needs on a server in order to be accessible on the internet.
• Domain Name Renewal - we renew your domain name every year on your behalf.
• Email Forwarding Service - all packages allow you to receive mail as your business email address, and this service is maintained in your annual renewal.
• SSL Security Certificate - each year we renew your certificate to maintain your websites security.
• Daily Backups - All client sites are regularly "backed up" - this means we save a copy of it just in case something happens that causes your website to malfunction. From bad bots to user mishaps, if disaster strikes your site, we're on hand to restore it to its last "healthy" state within 24 hours.
• Editor License - you are given access to a piece of software that allows you to easily make changes and updates to your website.
• Bot Protection - Bot Protection ensures that your website remains completely safe and secure. It blocks known hackers & bad bots before they harm your site.

This fee does not cover changes being made to your website on your behalf.

This can vary between projects, however typically we require:

• Text Content, i.e. information about you, your business and your products/services
• The imagery you wish to use.  Alternatively, we can source royalty-free imagery on your behalf.
• Any existing branding, logos etc you wish to continue to use

All our packages have fixed prices, and the vast majority of clients find these packages perfect for their needs.  Have a look at our packages page to find out more.

Has someone stepped on the mouse?

(our websites are better than our jokes - promise)

All our websites are built on the latest edition of WordPress.

eCommerce sites use the latest edition of WooCommerce.

Yes all of the websites we create are fully responsive.  This means they adapt and look great regardless of the screen size.

Yes.  Google takes several weeks to discover and crawl a new site, and generally starts to index new sites after several weeks.

On average, most sites are completed within 6-8 weeks.  The timeline, however, is as much in your control as it is ours!  The quicker you're able to return content and feedback as requested throughout the process, the shorter the timeline. 

Great!  Now that you've picked your perfect package, we can get the ball rolling.

We'll get you booked in for a 20-30 min zoom consultation.  During this time, we'll go through things such as your existing branding, your business and check out your competitors and the kind of site you like (and dont like!). We'll send you a list of questions we're going to ask in advance, so you'll have a good idea of what we'll chat about.

Once we've done this and you're happy to proceed, we put together a free homepage draft together, and send it to you 7-10 days later.  This gives you an idea of what the end result could look like, and also ensures we're on the same page design and aesthetics-wise.

Once you've seen this and you're happy, it's just a £50 deposit and you don't pay a penny of the balance until your site is live, and you're delighted.

With your homepage draft approved and deposit paid, we'll then get some feedback from you and book in your next draft.  This process repeats 2-3 times until your site is ready to roll.

Yes!  As part of our annual renewal packages, you have access to an easy-to-use editor to stay in complete control of your website.

At launch, you get a handover pack including your own login, a PDF guide on how to use the editor and video tutorial.  You're given an equal access level as us to your website.

However, you don't have to make all changes yourself - we're always just an email away if you're ever stuck, and offer a competitive hourly rate for ad-hoc changes.  Alternatively, there's also a range of maintenance packages available too, check them out here

To celebrate our hometown of Glasgow hosting COP26 in 2021, we began planting trees for every website launched.  

Trees are one of the best tools we have in removing carbon pollution from our atmosphere. All of the trees funded by Super Simple Websites will quietly remove carbon from the atmosphere over their lifetimes.

The trees our clients are helping to fund are doing sterling work sucking up atmospheric carbon, and mangrove trees – which make up the majority of Ecologi’ss tree-planting activities – are especially capable.

Based on scientific research of mangrove forests, we know that a hectare of mangroves can sequester 3,082 tonnes of CO2 over a 25 year life time. Or 308KG per tree.

Although not tangible, websites are not carbon neutral – they require space on a large server that’s powered 24/7. As a result, an average client site would contribute around 12kg of CO2 per year – that is the equivalent of boiling water for nearly 1700 cups of tea!

Fortunately, each “Super Simple Websites Tree” will now help to offset the emissions for an average client website.

We do love a coffee date, although as a rule we stick to virtual-only appointments in the vast majority of cases.

In doing so, we managed to eliminate the need to raise our prices in 2021/22 - in fact our packages have barely budged for their fixed, affordable prices for nearly 5 years! 

What's more, while you only have one point of contact throughout the entire build process, there is a chance a member of the super simple dream team may be working on your project at points too.  Recorded, virtual meetings ensure that nothing becomes lost in communication.

For most projects, we'll meet 1-2 times over Zoom.  If you're not comfortable using Zoom, it's no problem to replace this with a telephone meeting.  Throughout the process, we're also available over the phone and via Whatsapp too to keep you in the loop.

We've now worked on 100's of projects this way, for businesses throughout the entire UK and as far as the US and Canada, so we're well-rehearsed on making it work.  You can rest assured your project will be kept on track, and the end result will meet (or exceed!) your expectations.

Please do NOT visit our Glasgow office without prior arrangement.  Due to remote working, there's a chance we won't be there to say hello!  

We're happy to help out and discuss this with you, however as a guide it's handy to consider what information you want to convey to your customers and then try to structure into categories and subcategories.

This will then lead to a natural list of all the pages that should be required within your website.

Of course!  We can redirect your domain name to the new site when ready to launch.

Unfortunately, we do not build for external hosting.

The hosting provided by us (£80 per year for most sites, £99 per year for eCommerce sites) is UK-based, HTTP/2 Enabled, and high speed as well as automatic daily backups.

If you are concerned about migrating hosts from an existing setup, don't hesitate to have a chat with us about it.