HELPING BUSINESSES IN GLASGOW GET ONLINE

FREQUENTLY ASKED QUESTIONS

WE'RE HAPPY TO HELP

We've tried our best to clarify the most common questions we find coming our way.  However, if there's anything you're unsure of, or that hasn't been covered, please don't hesitate to get in touch with us to find out more.

Whats a domain name?

A domain name is the "address" of your website.  e.g. www.youbusinessname.co.uk.

What do you need from me?

This can vary between projects, however typically we require:

  • Text Content, i.e. information about you, your business and your products/services
  • The imagery you wish to use.  Alternatively, we can source royalty-free imagery on your behalf.
  • Any existing branding, logos etc you wish to continue to use
How much does a website cost?

All our packages have fixed prices, and the vast majority of clients find these packages perfect for their needs.  Have a look at our packages page to find out more.

What are your websites built on?

All our websites are built on the latest edition of WordPress.

eCommerce sites use the latest edition of WooCommerce.

Are your websites mobile friendly?

Yes all of the websites we create are fully responsive.  This means they adapt and look great regardless of the screen size.

Whats the annual hosting fee for?

All our packages have an annual renewal fee that is paid each year in advance.  This covers several renewals your site needs every year, so you don't have to worry about anything expiring.  This includes:

  • Hosting - this refers to the space your website needs on a server in order to be accessible on the internet.
  • Domain Name Renewal - we renew your domain name every year on your behalf.
  • Email Account Service - all packages include at least one business email address, and this service is maintained in your annual renewal.
  • SSL Security Certificate - each year we renew your certificate to maintain your websites security.
  • Editor License - you are given access to a piece of software that allows you to easily make changes and updates to your website.

This fee does not cover changes being made to your website on your behalf.

Will my website appear on Google?

Yes.  Google takes several weeks to discover and crawl a new site, and generally starts to index new sites after several weeks.

How long does a website take to build?

On average, most sites are completed within 6-8 weeks.  The timeline, however, is as much in your control as it is ours!  The quicker you're able to return content and feedback as requested throughout the process, the shorter the timeline. 

I'm not sure how many pages I need. How do I tell?

We're happy to help out and discuss this with you, however as a guide it's handy to consider what information you want to convey to your customers and then try to structure into categories and subcategories.

This will then lead to a natural list of all the pages that should be required within your website.

I already have a website but I want to upgrade it. Can you help?

Of course!  We can redirect your domain name to the new site when ready to launch.