HELPING BUSINESSES IN GLASGOW GET ONLINE
FREQUENTLY ASKED QUESTIONS
WE'RE HAPPY TO HELP
We've tried our best to clarify the most common questions we find coming our way. However, if there's anything you're unsure of, or that hasn't been covered, please don't hesitate to get in touch with us to find out more.
A domain name is the "address" of your website. e.g. www.youbusinessname.co.uk.
This can vary between projects, however typically we require:
- Text Content, i.e. information about you, your business and your products/services
- The imagery you wish to use. Alternatively, we can source royalty-free imagery on your behalf.
- Any existing branding, logos etc you wish to continue to use
All our packages have fixed prices, and the vast majority of clients find these packages perfect for their needs. Have a look at our packages page to find out more.
All our websites are built on the latest edition of WordPress.
eCommerce sites use the latest edition of WooCommerce.
Yes all of the websites we create are fully responsive. This means they adapt and look great regardless of the screen size.
All our packages have an annual renewal fee that is paid each year in advance. This covers several renewals your site needs every year, so you don't have to worry about anything expiring. This includes:
- Hosting - this refers to the space your website needs on a server in order to be accessible on the internet.
- Domain Name Renewal - we renew your domain name every year on your behalf.
- Email Account Service - all packages include at least one business email address, and this service is maintained in your annual renewal.
- SSL Security Certificate - each year we renew your certificate to maintain your websites security.
- Editor License - you are given access to a piece of software that allows you to easily make changes and updates to your website.
This fee does not cover changes being made to your website on your behalf.
Yes. Google takes several weeks to discover and crawl a new site, and generally starts to index new sites after several weeks.
On average, most sites are completed within 6-8 weeks. The timeline, however, is as much in your control as it is ours! The quicker you're able to return content and feedback as requested throughout the process, the shorter the timeline.
To celebrate our hometown of Glasgow hosting COP26 in 2021, we began planting trees for every website launched.
Trees are one of the best tools we have in removing carbon pollution from our atmosphere. All of the trees funded by Super Simple Websites will quietly remove carbon from the atmosphere over their lifetimes.
The trees our clients are helping to fund are doing sterling work sucking up atmospheric carbon, and mangrove trees – which make up the majority of Ecologi’ss tree-planting activities – are especially capable.
Based on scientific research of mangrove forests, we know that a hectare of mangroves can sequester 3,082 tonnes of CO2 over a 25 year life time. Or 308KG per tree.
Although not tangible, websites are not carbon neutral – they require space on a large server that’s powered 24/7. As a result, an average client site would contribute around 12kg of CO2 per year – that is the equivalent of boiling water for nearly 1700 cups of tea!
Fortunately, each “Super Simple Websites Tree” will now help to offset the emissions for an average client website.
We're happy to help out and discuss this with you, however as a guide it's handy to consider what information you want to convey to your customers and then try to structure into categories and subcategories.
This will then lead to a natural list of all the pages that should be required within your website.
Of course! We can redirect your domain name to the new site when ready to launch.
Unfortunately, we do not build for external hosting.
The hosting provided by us (£80 per year for most sites, £99 per year for eCommerce sites) is UK-based, HTTP/2 Enabled, and high speed as well as automatic daily backups.
If you are concerned about migrating hosts from an existing setup, don't hesitate to have a chat with us about it.
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Claudia @ Super Simple Websites was fantastic! My Mortgage Advice firm has a fantastic looking website now which operates extremely well. I wanted a specific mortgage calculator for the web page which a lot of other designers said they would struggle with, Claudia got it done. Communication was brilliant too. Highly Recommend!! Thanks, Gavin @ Arrowhead Financial.
Gavin Chalmers -
Claudia has built 2 great websites for me in the past year. She has a real eye for design, is full of helpful suggestions to allow me to add extra products/languages to my websites etc, and makes it effortless and hassle free for me to update my website. If you are a small business owner that needs a professional website designed and maintained, I cannot recommend Claudia enough!
Rachel Hughes -
Would highly recommend Super Simple Websites. Claudia goes far and beyond tending to your specific needs and making the website as suited to you and your clients as much as possible. You won't find many web designers providing this service to this quality of standard for the value of money. Once your website has been built Claudia remains very responsive and helpful when in need. 10/10
Robert NoblePrep to Plate -
Well! Where to begin! Claudia is wonderful! After an awful experience with a previous web design company, it truly was Super Simple Websites to the rescue! Every single step was amazing! Claudia was so understanding of my previous experience, she calmed my anxiety and was so kind in her approach! Her communication was outstanding, she fully understood everything I was looking for and more! The final website is just amazing but what was more wonderful was the experience to get there. Her patience, speedy response, professional attitude and just overall ability to deliver on exactly what I was looking for, I will be forever grateful! Thank you so much Claudia for being so amazing at what you do and also for your ability to undo so many issues from the previous site with ease! I will recommend your services a million times over! For anyone looking for a rebuild, brand new site or update, I cannot recommend Super Simple Websites enough! It will be a choice you don't regret!
Alana Day -
Cannot thank Claudia enough for all the hard work and effort she has put in building my website for my property and corporate photography business. I am over the moon with the result! Highly recommend! And will be using again for my lifestyle and wedding photography. Thank you Claudia! Xxx
Sara Amelia -
Could not be more delighted with Claudia's work on our website. From the initial discussions to the final product, Claudia has built us a website that will help our organisation so much. From our new e-commerce fundraising site, to the sections detailing the dynamics of domestic abuse, to the vital 'quick exit', Claudia developed a site with the needs of our organisation at the core. We are delighted with her work and I would recommend her completely.
Glasgow Women's Aid -
Claudia has been fantastic for our business. The news content she manages on our website has brought us so much more traffic. Her attention to details and her ideas make our website stand out from the crowd. I can not recommend her highly enough! AA+ Wouldn't shop anywhere else for a website designer and developer.
Zander Noble - Irene Kirkwood
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Claudia has a very relaxed approach to collaborating. From the firsts draft I could see that she really understood what we were about and our personality came through in her work. It was important to us that our site had a very personal and welcoming feel to it, and that’s exactly what we’ve achieved!
I’ve never done anything like this before and Super Simple is definitely a fitting name for Claudias business! Highly recommend.Karmic Carnelian -
Claudia has a very relaxed approach to collaborating. From the firsts draft I could see that she really understood what we were about and our personality came through in her work. It was important to us that our site had a very personal and welcoming feel to it, and that’s exactly what we’ve achieved! I’ve never done anything like this before and Super Simple is definitely a fitting name for Claudias business! Highly recommend.